AI operations assistant
Describe a process, paste your deploy steps, or share your numbers and get operations work you can act on: an SOP with a RACI, an on-call runbook, a risk register, a capacity plan, a quarterly review, a Monday brief. Zeplik works from the systems, data, and context you give it, not a generic framework, and it is honest about the line: it drafts the documents and the reasoning, and it tells you which figures and owners to confirm before you rely on them.
Who it is for
- Operations and business owners who want a faster first draft of a doc or review
- Founders running the business without a dedicated ops team
- Team leads documenting processes and writing runbooks
- Chiefs of staff and PMs briefing leadership on status and risk
How it works
Share the process, system, or data
Drop in the process, the deploy steps, the project, or the numbers. Nothing is assumed. The work is built only from what you share, so the more real context and constraints you give, the more useful and less generic the output.
Ask for the operations work you need
Say it plainly, for example "write an SOP for this" or "draft the QBR." Zeplik routes to the right ops skill without you naming it, and you can steer the depth, the audience, and the format.
Confirm the numbers, then get sign-off
You get a ready-to-edit doc, plan, or review with the reasoning shown. Confirm every figure against your real system of record and get the right owner to sign off before you commit or roll out.
What you can ask
Real asks in plain language, and the concrete deliverable you get back. Open the assistant to try your own; nothing runs until you send it.
Write an SOP for this process, step by step.
A standard operating procedure for the process you describe: the steps, a RACI of who owns what, and the exceptions and edge cases captured, so a handoff or an audit does not depend on one person's memory.
Turn our deploy steps into a runbook.
An operational runbook with the exact step-by-step commands, troubleshooting, rollback steps, and escalation paths, so on-call can run the procedure without guessing.
Assess the operational risks in this project.
A risk register scored by likelihood and impact, with mitigation and contingency plans for the risks that matter, so you find the failure mode before it finds you.
Do we have the capacity for next quarter?
A capacity plan over the workload and team you describe: utilization forecast, a hire-versus-deprioritize call, and the upcoming projects stress-tested against the people you actually have.
Draft the quarterly business review from this data.
A presentation-ready QBR that synthesizes the quarter's financials, customer health, and top opportunities and risks into a narrative leadership can read, built from the data you paste.
Give me the Monday brief for the week ahead.
A one-page start-of-week brief: cash, sales trend, pipeline, the week ahead, and the top three to-dos, so you start Monday knowing where the business stands.
What it can do
The assistant routes to the right skill for you. Each one below is a focused, ready-to-run workflow; follow a link to see exactly what it does.
Document the work
Get the process out of one person's head.
- SOPs and RACIDocument a business process with owners and edge cases captured.
- RunbooksStep-by-step commands, rollback, and escalation for on-call ops.
Improve and optimize
Make a slow process faster and keep it that way.
- Process optimizationBottleneck analysis and before/after redesign with quantified impact.
- Continuous improvementSmall recurring fixes, error-proofing, and standard work as a practice.
Plan and manage risk
Stress-test capacity, risk, compliance, and vendors.
- Capacity planningUtilization forecast and hire-vs-deprioritize calls for the quarter.
- Risk assessmentA risk register scored by likelihood and impact, with mitigations.
- Compliance trackingSOC 2, ISO 27001, and GDPR status, evidence, and remediation owners.
- Vendor reviewRenew-vs-replace, side-by-side comparison, and TCO before sign-off.
Change and stakeholder comms
Get changes approved and everyone informed.
- Change requestsImpact analysis, rollback plan, and a CAB-ready change record.
- Stakeholder updatesThe same update rewritten for exec, engineering, and customer audiences.
- Status reportsGreen/yellow/red health, KPIs, risks, and asks for leadership.
Brief leadership
Turn the week and the quarter into a readout.
- Quarterly reviewsA QBR of financials, customer health, opportunities, and risks.
- Business pulseA one-page snapshot of cash, sales, pipeline, and top priority.
- Monday briefStart-of-week cash, sales trend, pipeline, and top three to-dos.
- Friday briefEnd-of-week wins, watches, and revenue versus the prior week.
- Meeting coachingSpeaking ratios, interruptions, and filler from a meeting transcript.
What a general chatbot gets wrong on operations, and what is different here
A raw chatbot will write a confident runbook with commands it invented and a quarterly review full of numbers it made up. Zeplik builds from the systems, data, and context you give it, keeps the reasoning visible, and is honest that every figure and every owner needs confirming against your real system of record before you rely on it.
The failure. A general model writes a runbook with plausible commands and rollback steps that were never tested against your actual stack.
How Zeplik grounds it. Zeplik documents the steps you provide and structures the troubleshooting and escalation around them, so the runbook reflects your real procedure rather than a generic guess you cannot trust on-call.
The failure. Asked for a business review, a general model fills the narrative with confident numbers it has no source for.
How Zeplik grounds it. It builds the review only from the data you paste, keeps the figures traceable to what you gave it, and tells you to confirm each one against your system of record before it goes to leadership.
The failure. A general model produces a risk register of generic risks that miss the specific failure modes of your project.
How Zeplik grounds it. It scores the risks in the project you describe by likelihood and impact and ties each to a mitigation, so the register reflects your real exposure and points at what to actually do.
What it does not do
Knowing the boundary is part of using it responsibly. This is where a person, not the assistant, has to own the call.
- Confirm every figure. Reviews, briefs, and plans reflect the data you paste, not your live systems. Confirm each number against your system of record before it goes to leadership or drives a decision.
- No live metrics or tracker yet. It works from what you paste. It does not pull your BI, ticketing, or project tracker, so bring the numbers and the status you want it to read.
- A runbook needs a real test. It structures the procedure you provide, but commands and rollback steps must be validated against your actual stack before on-call relies on them.
- Owners and sign-off stay with you. The drafts speed the documentation and the reasoning, but assigning owners, approving changes, and accepting risk are decisions only you can make.
This is operations drafting and analysis for your review, not a verified plan or a guarantee of outcomes. Runbooks, forecasts, and risk assessments are only as good as the inputs you provide, so confirm every figure and step against your real systems and have the right owner sign off before you rely on it.
Frequently asked questions
- Is the AI operations assistant free?
- Zeplik is free to start and every new account includes credits. Operations skills run like any other Zeplik chat, so you spend only normal usage credits, with the cost shown before you send.
- Can it write a real SOP or runbook?
- Yes. Describe the process and it produces an SOP with a RACI and edge cases, or an operational runbook with step-by-step commands, rollback, and escalation. Validate the steps against your stack.
- Can it draft a quarterly business review?
- Yes. Paste the data and it synthesizes financials, customer health, and top opportunities and risks into a presentation-ready narrative. Confirm every figure against your system of record first.
- How does it assess risk?
- It builds a risk register for the project you describe, scores each risk by likelihood and impact, and ties it to a mitigation and contingency plan, so the output points at what to actually do.
- Does it connect to our BI or project tracker?
- Not yet. It works from what you paste and is honest about it. It does not pull your analytics, ticketing, or tracker, so bring the numbers and the status you want it to use.
- What do I need to give it?
- For an SOP or runbook, the process or the steps. For a risk or capacity plan, the project and the team. For a review or brief, paste the financials, status, and numbers you want it to read.
More on Zeplik
Run the business with a faster first draft
Describe a process or paste your numbers and get an SOP, a runbook, a risk register, or a quarterly review you can act on. Free to start, and honest about what to confirm before you commit.