Process & SOP Writer

Business operations skill, available on Zeplik

Process & SOP Writer is a ready-to-run business operations skill on Zeplik. Not for step-by-step on-call/ops procedures (use runbook). Ask in plain language and Zeplik applies the skill's method for you inside the conversation, on whichever AI model you prefer.

The Process & SOP Writer skill loads automatically when your request matches it, or you can invoke it directly by typing /process-doc in any chat. It works with attachments, connectors, and any model that supports the task, so you get the same expert method every time without setting anything up.

What the Process & SOP Writer skill can do

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How the Process & SOP Writer skill works

/process-doc

Document a business process as a complete standard operating procedure (SOP).

Usage

/process-doc $ARGUMENTS

How It Works

Walk me through the process — describe it, paste existing docs, or just tell me the name and I'll ask the right questions. I'll produce a complete SOP.

Output

## Process Document: [Process Name]
**Owner:** [Person/Team] | **Last Updated:** [Date] | **Review Cadence:** [Quarterly/Annually]

### Purpose
[Why this process exists and what it accomplishes]

### Scope
[What's included and excluded]

### RACI Matrix
| Step | Responsible | Accountable | Consulted | Informed |
|------|------------|-------------|-----------|----------|
| [Step] | [Who does it] | [Who owns it] | [Who to ask] | [Who to tell] |

### Process Flow
[ASCII flowchart or step-by-step description]

### Detailed Steps

#### Step 1: [Name]
- **Who**: [Role]
- **When**: [Trigger or timing]
- **How**: [Detailed instructions]
- **Output**: [What this step produces]

#### Step 2: [Name]
[Same format]

### Exceptions and Edge Cases
| Scenario | What to Do |
|----------|-----------|
| [Exception] | [How to handle it] |

### Metrics
| Metric | Target | How to Measure |
|--------|--------|----------------|
| [Metric] | [Target] | [Method] |

### Related Documents
- [Link to related process or policy]

Working with the user's data

Zeplik chat has no live workplace connectors. When a step below expects system data, ask the user to paste the relevant export or upload the file, then proceed the same way.

If the user can share knowledge base data (paste or upload):

  • Search for existing process documentation to update rather than duplicate
  • Publish the completed SOP to your wiki

If the user can share project tracker data (paste or upload):

  • Link the process to related projects and workflows
  • Create tasks for process improvement action items

Tips

  1. Start messy — You don't need a perfect description. Tell me how it works today and I'll structure it.
  2. Include the exceptions — "Usually we do X, but sometimes Y" is the most valuable part to document.
  3. Name the people — Even if roles change, knowing who does what today helps get the process right.

Zeplik output presentation

Present the final deliverable as a single polished artifact: clear headings, tables where the content is tabular, fenced code where it is code. Lead with the deliverable itself; keep process commentary to a single short line. If the skill produced multiple files or sections, end with a compact list of them with one-line purposes.

How to use the Process & SOP Writer skill

  1. Sign in to Zeplik

    Create a free Zeplik account or sign in. New accounts start with free credits, so you can try the Process & SOP Writer skill right away.

  2. Describe your business operations task

    Ask in plain language, or type /process-doc to invoke the skill directly. Zeplik recognizes the Process & SOP Writer skill and applies its method.

  3. Review and refine the result

    Zeplik returns a clear, structured answer. Ask follow-ups in the same chat to refine it or take the next step.

Source and credit

Author
Anthropic
License
Apache-2.0

Adapted from the open-source anthropics/knowledge-work-plugins project and tuned to run natively on Zeplik. View source on GitHub.

Frequently asked questions

What is the Process & SOP Writer skill?
Process & SOP Writer is a ready-to-run business operations skill on Zeplik. Not for step-by-step on-call/ops procedures (use runbook). Ask in plain language and Zeplik applies the skill's method for you inside the conversation, on whichever AI model you prefer.
How do I use Process & SOP Writer on Zeplik?
Sign in to Zeplik and ask in plain language, or type /process-doc in any chat to invoke it directly. The skill applies its method and returns a result you can refine in the same conversation.
Which AI model does the Process & SOP Writer skill use?
Any model you choose. Zeplik works across every model in one chat, so the Process & SOP Writer skill runs on your preferred model for the task.
Where does the Process & SOP Writer skill come from?
The Process & SOP Writer skill is adapted from the open-source anthropics/knowledge-work-plugins project (Apache-2.0) and tuned to run natively on Zeplik. The original source is linked on this page.
How much does the Process & SOP Writer skill cost?
Using the skill is free to start. You only spend Zeplik credits when the assistant runs, and new accounts begin with free credits.

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Process & SOP Writer - Business operations skill for Zeplik AI | Zeplik Chat