Gleap integration
CRM and support connector, available on Zeplik
Gleap is available as an integration on Zeplik, the AI assistant that works across every model in one chat. Connect Gleap and Zeplik can act on your customer relationships and support for you: Gleap is an all-in-one customer feedback tool for apps and websites, enabling direct communication with users to build better software by discovering. You stay in the conversation while the assistant does the work in Gleap directly.
Zeplik exposes 16 read actions and 13 write actions for Gleap. Read actions run automatically; write actions stay off until you enable write access in Settings, so nothing is changed in Gleap without your consent.
Try Gleap on Zeplik
Pick a prompt to open it in the Zeplik app. If you are not signed in yet, your prompt is waiting for you the moment you do.
What Zeplik can do with Gleap
Read from Gleap (16)
Runs automatically in any conversation.
Get a checklist action
Tool to retrieve a specific engagement checklist by its ID. Use after obtaining a valid checklistId.
Get a collection
Tool to retrieve a help center collection by ID. Use when you need to fetch specific collection details by its ID.
Get all articles
Tool to retrieve all articles in a help center collection. Use when you have a helpcenterCollectionId and want to list its articles.
Get all chat messages
Tool to retrieve all chat messages. Use when you need to list full conversation history.
Get all collections
Tool to retrieve all help center collections. Use when you need to list all collections for the authenticated project.
Get all invitations for a project
Tool to retrieve all invitations for a project. Use when you need to list every pending or accepted invitation within the current project context.
Get all sessions
Tool to retrieve all sessions for the current project. Use after project context is confirmed. Fetches all user sessions for analysis or reporting.
Get all teams
Tool to retrieve all teams. Use when you need a list of all teams for the authenticated project.
Get all tickets
Tool to retrieve all tickets. Use when you need to list all tickets for the authenticated project.
Get all users for a project
Tool to retrieve all users for a project. Use when you need to list every user associated with the current project.
Get a ticket
Tool to retrieve a specific ticket by its ID. Use after confirming the ticket ID. Returns full ticket details.
Get current user
Tool to retrieve the currently authenticated user's details. Use when you need the user's profile and settings.
and 4 more.
Act in Gleap (13)
Runs only after you enable write access.
Archive a ticket
Tool to archive a ticket. Use after confirming the ticket ID and that the ticket is resolved. Call when moving tickets to history.
Create a collection
Tool to create a help center collection. Use when adding a new organizational grouping in your Help Center.
Create a new chat message
Tool to create a new chat message. Use when sending a message in an active chat session.
Create a new team
Tool to create a new team. Use when you have team details ready and want to assign tickets among members.
Create a new ticket
Tool to create a new ticket. Use when you have ticket details ready to open a support ticket.
Delete a user from a project
Tool to remove a user from a project. Use when you need to revoke a user's access by their ID.
Identify user
Tool to identify or update user information. Use when you need to sync server-side user profile after authentication.
Link a ticket
Tool to link a ticket. Use when you need to connect two existing tickets after confirming both IDs exist. Example: Link a duplicate issue ticket to its original.
Track events
Tool to track server-side customer events. Use when you have collected a batch of events and want to send them to Gleap via the /admin/track endpoint.
Unarchive a ticket
Tool to unarchive a ticket. Use when you need to restore a previously archived ticket after validation.
Unlink a ticket
Tool to unlink a ticket. Use after confirming both tickets are linked to remove their association.
Update a user for a project
Tool to update a user’s role in a project. Use when you need to change a user's permissions.
and 1 more.
How to connect Gleap
Sign in to Zeplik
Create a free Zeplik account or sign in. New accounts start with free credits, so you can try Gleap immediately.
Connect Gleap
Open Settings and go to Connectors, then press Connect on Gleap. You can also connect from the Gleap page in the app.
Add your Gleap API key
Paste your Gleap API key when prompted. Zeplik stores it securely on the server and starts working with Gleap right away.
Frequently asked questions
- Can I use Gleap with Zeplik?
- Yes. Gleap is available as an integration on Zeplik. Connect it once and the AI assistant can work with your Gleap account inside any conversation.
- What can Zeplik do with Gleap?
- Once connected, Zeplik has 16 read and 13 write actions for Gleap. Gleap is an all-in-one customer feedback tool for apps and websites, enabling direct communication with users to build better software by discovering.
- How do I connect Gleap to Zeplik?
- You connect Gleap by pasting your own Gleap API key in Settings under Connectors. There is no separate app to install.
- Does Zeplik change things in Gleap without asking?
- No. Zeplik reads from Gleap by default. Any action that changes data in Gleap requires write access, which stays off until you enable it in Settings under Connectors.
- How much does connecting Gleap cost?
- Connecting Gleap is free. You only spend Zeplik credits when the assistant runs, and new accounts start with free credits.
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Connect Gleap to your AI assistant
Every model, one chat. Bring Gleap into Zeplik and let the assistant do the work.