Specific integration

CRM and support connector, available on Zeplik

Specific is available as an integration on Zeplik, the AI assistant that works across every model in one chat. Connect Specific and Zeplik can act on your customer relationships and support for you: Sales call analytics to drive revenue. You stay in the conversation while the assistant does the work in Specific directly.

Zeplik exposes 7 read actions and 11 write actions for Specific. Read actions run automatically; write actions stay off until you enable write access in Settings, so nothing is changed in Specific without your consent.

Try Specific on Zeplik

Pick a prompt to open it in the Zeplik app. If you are not signed in yet, your prompt is waiting for you the moment you do.

What Zeplik can do with Specific

Read from Specific (7)

Runs automatically in any conversation.

  • Get my workspace

    Tool to get current workspace information for the authenticated user. Use when you need to retrieve the workspace ID and name for the authenticated API key.

  • List companies

    Tool to query company records from the Specific platform via GraphQL. Use when you need to retrieve company information, optionally filtering by ID or name.

  • List conversations

    Tool to query conversation records (survey responses) from the Specific platform via GraphQL. Use when you need to retrieve customer feedback, survey responses, or conversation history. Returns up to 20 most recent conversations, optionally filtered by source identifiers.

  • List custom fields

    Tool to query custom field definitions in the Specific platform. Use when you need to retrieve available custom fields that can be associated with companies, contacts, or conversations. Optionally filter by entity type.

  • List sources

    Tool to retrieve all data sources from the Specific platform. Use when you need to fetch available sources in the workspace.

  • List surveys

    Tool to retrieve multiple survey records from the Specific platform via GraphQL. Use when you need to fetch all available surveys with their metadata, including names, contexts, tones, and associated conversation data.

  • List users

    Tool to query user accounts from the Specific platform via GraphQL. Use when you need to retrieve user information, optionally filtering by ID, email, or custom attributes.

Act in Specific (11)

Runs only after you enable write access.

  • Create company

    Tool to create a new company record in the Specific platform. Use when you need to add a new company to the workspace with optional ID, name, and custom attributes.

  • Create conversation

    Tool to create a new conversation (survey response) in the Specific platform. Use when you need to add a new conversation with content, optional contacts, companies, and custom fields. Content can be a simple string or structured ProseMirror document with headings and paragraphs.

  • Create or update company

    Tool to upsert a company record in the Specific platform (create if not exists, update if exists). Use when you need to ensure a company exists with specific data, creating or updating as necessary based on the filter criteria.

  • Create or update user

    Tool to upsert a user record in the Specific platform (creates if not exists, updates if exists). Use when you need to ensure a contact exists with specific data, merging with existing records based on email or ID.

  • Create user

    Tool to create a new user (contact) record in the Specific platform. Use when you need to add a new contact with email, name, and optional custom attributes or company association.

  • Delete company

    Tool to delete a company record from the Specific platform. Use when you need to remove a company by its ID. The operation is permanent and returns the deleted company's details.

  • Delete company attributes

    Tool to delete specific custom field attributes from a company record. Use when you need to remove custom attributes by their keys from a company. Returns the updated company details.

  • Delete user

    Tool to remove a user record from the Specific platform. Use when you need to permanently delete a contact from the workspace.

  • Delete user attributes

    Tool to delete specific custom field attributes from a user record in the Specific platform. Use when you need to remove custom field values from a contact without deleting the contact itself.

  • Update company

    Tool to update an existing company record in the Specific platform. Use when modifying company name or custom attributes.

  • Update user

    Tool to modify an existing user record in the Specific platform via GraphQL mutation. Use when you need to update contact information such as name, email, company association, or custom attributes.

How to connect Specific

  1. Sign in to Zeplik

    Create a free Zeplik account or sign in. New accounts start with free credits, so you can try Specific immediately.

  2. Connect Specific

    Open Settings and go to Connectors, then press Connect on Specific. You can also connect from the Specific page in the app.

  3. Add your Specific API key

    Paste your Specific API key when prompted. Zeplik stores it securely on the server and starts working with Specific right away.

Frequently asked questions

Can I use Specific with Zeplik?
Yes. Specific is available as an integration on Zeplik. Connect it once and the AI assistant can work with your Specific account inside any conversation.
What can Zeplik do with Specific?
Once connected, Zeplik has 7 read and 11 write actions for Specific. Sales call analytics to drive revenue.
How do I connect Specific to Zeplik?
You connect Specific by pasting your own Specific API key in Settings under Connectors. There is no separate app to install.
Does Zeplik change things in Specific without asking?
No. Zeplik reads from Specific by default. Any action that changes data in Specific requires write access, which stays off until you enable it in Settings under Connectors.
How much does connecting Specific cost?
Connecting Specific is free. You only spend Zeplik credits when the assistant runs, and new accounts start with free credits.

Related crm and support integrations

Connect Specific to your AI assistant

Every model, one chat. Bring Specific into Zeplik and let the assistant do the work.