Can I use Retently with Zeplik?

Yes. Retently is available as an integration on Zeplik. Connect it once and the AI assistant can work with your Retently account inside any conversation.

How do I connect Retently to Zeplik?

You connect Retently by pasting your own Retently API key in Settings under Connectors. There is no separate app to install.

Does Zeplik change things in Retently without asking?

No. Zeplik reads from Retently by default. Any action that changes data in Retently requires write access, which stays off until you enable it in Settings under Connectors.

How much does connecting Retently cost?

Connecting Retently is free. You only spend Zeplik credits when the assistant runs, and new accounts start with free credits.

Retently integration

Documents and knowledge connector, available on Zeplik

Retently is available as an integration on Zeplik, the AI assistant that works across every model in one chat. Connect Retently and Zeplik can act on your documents and knowledge for you: Retently is a customer experience management platform that enables businesses to collect, analyze, and act on customer feedback through surveys and. You stay in the conversation while the assistant does the work in Retently directly.

Zeplik exposes 9 read actions and 6 write actions for Retently. Read actions run automatically; write actions stay off until you enable write access in Settings, so nothing is changed in Retently without your consent.

Connect Retently on Zeplik

Try Retently on Zeplik

Pick a prompt to open it in the Zeplik app. If you are not signed in yet, your prompt is waiting for you the moment you do.

What Zeplik can do with Retently

Read from Retently (9)

Runs automatically in any conversation.

Get campaigns
Tool to retrieve a list of campaigns associated with the account. use when you need to get details about all campaigns.
Get customer by id
Tool to retrieve detailed information about a specific customer by their unique id. use when you need to get all the details of a customer.
Get customers
Retrieve a list of customers with optional parameters for pagination, sorting, and filtering by email or date range.
Get feedback
Tool to retrieve feedback received from customers. use when you need to get a list of feedback, with optional parameters for pagination and sorting.
Get feedback by id
Tool to retrieve detailed information about specific feedback by its unique id. use when you need to get the details of a single feedback entry.
Get latest score
Tool to retrieve the latest nps score for the account. use when you need to get the most up-to-date nps score.
Get outbox
Retrieve the outbox of surveys that are scheduled to be sent.
Get reports
Tool to retrieve reports related to nps surveys, including scores and trends. use when you need to get campaign performance data.
Get templates
Tool to retrieve a list of survey templates available in the account. use when you need to get the available survey templates.

Act in Retently (6)

Runs only after you enable write access.

Add feedback tags
Add tags to feedback items by providing feedback ids and corresponding tags.
Add feedback topics
Add topics to feedback items by providing feedback ids and corresponding topics.
Create or update customers
Tool to create new customers or update existing ones by providing their details, including email, name, company, tags, and properties. use this to manage your customer base in retently.
Delete customers
Delete customers from the workspace by providing their unique ids.
Send transactional survey
Tool to send a transactional survey to customers. use when you need to send a survey to a customer after a specific event, with an optional delay.
Unsubscribe customers
Unsubscribe customers from receiving surveys by providing their email addresses.

How to connect Retently

Sign in to Zeplik
Create a free Zeplik account or sign in. New accounts start with free credits, so you can try Retently immediately.
Connect Retently
Open Settings and go to Connectors, then press Connect on Retently. You can also connect from the Retently page in the app.
Add your Retently API key
Paste your Retently API key when prompted. Zeplik stores it securely on the server and starts working with Retently right away.

Frequently asked questions

Can I use Retently with Zeplik?: Yes. Retently is available as an integration on Zeplik. Connect it once and the AI assistant can work with your Retently account inside any conversation.
What can Zeplik do with Retently?: Once connected, Zeplik has 9 read and 6 write actions for Retently. Retently is a customer experience management platform that enables businesses to collect, analyze, and act on customer feedback through surveys and.
How do I connect Retently to Zeplik?: You connect Retently by pasting your own Retently API key in Settings under Connectors. There is no separate app to install.
Does Zeplik change things in Retently without asking?: No. Zeplik reads from Retently by default. Any action that changes data in Retently requires write access, which stays off until you enable it in Settings under Connectors.
How much does connecting Retently cost?: Connecting Retently is free. You only spend Zeplik credits when the assistant runs, and new accounts start with free credits.