Engage integration

Read from Engage (5)

Runs automatically in any conversation.

• Get account members

  Tool to retrieve all members (Customers) of an Account in Engage. Use when you need to list users who are part of a specific account.

• Get list

  Tool to retrieve a single List by its ID. Use when you need to fetch details about a specific List.

• Get user

  Tool to retrieve a single user by their user ID. Use when you need to fetch complete user information including metadata, attributes, devices, lists, segments, and message statistics.

• List lists

  Tool to retrieve a paginated list of all Lists in Engage. Use when you need to view available Lists or iterate through all Lists in the account.

• List users

  Tool to retrieve a paginated list of all users in Engage. Use when you need to list users with optional filtering by email and cursor-based pagination support.

Act in Engage (17)

Runs only after you enable write access.

• Add customer to accounts

  Tool to add a customer to one or more account entities. Use when you need to associate a user with accounts and optionally assign roles.

• Add user to lists

  Tool to add a Customer or Account to one or more Lists in Engage.so. Use when you need to subscribe a user to specific lists for targeted messaging.

• Archive list

  Tool to archive a List in Engage. Use when you want to prevent new subscribers from being added to a list. Existing subscribers will not be affected.

• Archive user

  Tool to archive a user in Engage. Use when you need to deactivate a user account while preserving all historical data. The user will stop being active and all engagement and events for the user will be stopped, but all messages, logs, and related data will be preserved.

• Convert user type

  Tool to convert a user between Customer and Account entity types. Use when you need to change a customer to an account or vice versa.

• Create list

  Tool to create a new List in Engage for organizing subscribers. Use when you need to set up a new list for managing contacts or subscribers.

• Create user

  Tool to create a new user (Customer or Account) in Engage. Use when you need to add a user with optional metadata, device tokens, or list subscriptions.

• Delete subscriber from list

  Tool to remove a subscriber from a List entirely (different from unsubscribing). Use when you need to completely delete a subscriber's association with a specific list.

• Delete user

  Tool to completely delete all user data for a Customer or Account. This is a permanent, destructive action that removes all associated user data from Engage.

• Merge users

  Tool to merge two user profiles in Engage. The source user is merged into the destination user, and the source user profile is removed. Use when you need to consolidate duplicate user accounts or combine user data from multiple profiles into a single account.

• Remove customer from account

  Tool to remove a Customer from an Account in Engage. Use when you need to disassociate a customer from a specific account.

• Send batch request

  Tool to batch multiple create user, update user, and add user events operations into a single API call. Use when you need to perform multiple operations efficiently at the cost of one API request. The batch is queued for processing without immediate validation, so ensure all parameters are correct. Request size must remain under 100KB.

and 5 more.