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Ops Runbook Writer

Business operations skill, available on Zeplik

Ops Runbook Writer is a ready-to-run business operations skill on Zeplik. Use when the user needs an operational runbook -- exact step-by-step commands for a recurring procedure, expected results, failure handling, rollback steps and escalation paths. Ask in plain language and Zeplik applies the skill's method for you inside the conversation, on whichever AI model you prefer.

The Ops Runbook Writer skill loads automatically when your request matches it, or you can invoke it directly by typing /runbook in any chat. It works with attachments, connectors, and any model that supports the task, so you get the same expert method every time without setting anything up.

What the Ops Runbook Writer skill can do

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Pick a prompt to open it in the Zeplik app. If you are not signed in yet, your prompt is waiting for you the moment you do.

How the Ops Runbook Writer skill works

/runbook

Create a step-by-step operational runbook for a recurring task or procedure.

Usage

/runbook $ARGUMENTS

Output

## Runbook: [Task Name]
**Owner:** [Team/Person] | **Frequency:** [Daily/Weekly/Monthly/As Needed]
**Last Updated:** [Date] | **Last Run:** [Date]

### Purpose
[What this runbook accomplishes and when to use it]

### Prerequisites
- [ ] [Access or permission needed]
- [ ] [Tool or system required]
- [ ] [Data or input needed]

### Procedure

#### Step 1: [Name]

[Exact command, action, or instruction]

**Expected result:** [What should happen]
**If it fails:** [What to do]

#### Step 2: [Name]

[Exact command, action, or instruction]

**Expected result:** [What should happen]
**If it fails:** [What to do]

### Verification
- [ ] [How to confirm the task completed successfully]
- [ ] [What to check]

### Troubleshooting
| Symptom | Likely Cause | Fix |
|---------|-------------|-----|
| [What you see] | [Why] | [What to do] |

### Rollback
[How to undo this if something goes wrong]

### Escalation
| Situation | Contact | Method |
|-----------|---------|--------|
| [When to escalate] | [Who] | [How to reach them] |

### History
| Date | Run By | Notes |
|------|--------|-------|
| [Date] | [Person] | [Any issues or observations] |

Working with the user's data

Zeplik chat has no live workplace connectors. When a step below expects system data, ask the user to paste the relevant export or upload the file, then proceed the same way.

If the user can share knowledge base data (paste or upload):

  • Search for existing runbooks to update rather than create from scratch
  • Publish the completed runbook to your ops wiki

If the user can share ITSM data (paste or upload):

  • Link the runbook to related incident types and change requests
  • Auto-populate escalation contacts from on-call schedules

Tips

  1. Be painfully specific — "Run the script" is not a step. "Run python sync.py --prod --dry-run from the ops server" is.
  2. Include failure modes — What can go wrong at each step and what to do about it.
  3. Test the runbook — Have someone unfamiliar with the process follow it. Fix where they get stuck.

Zeplik output presentation

Present the final deliverable as a single polished artifact: clear headings, tables where the content is tabular, fenced code where it is code. Lead with the deliverable itself; keep process commentary to a single short line. If the skill produced multiple files or sections, end with a compact list of them with one-line purposes.

How to use the Ops Runbook Writer skill

  1. Sign in to Zeplik

    Create a free Zeplik account or sign in. New accounts start with free credits, so you can try the Ops Runbook Writer skill right away.

  2. Describe your business operations task

    Ask in plain language, or type /runbook to invoke the skill directly. Zeplik recognizes the Ops Runbook Writer skill and applies its method.

  3. Review and refine the result

    Zeplik returns a clear, structured answer. Ask follow-ups in the same chat to refine it or take the next step.

Source and credit

Author
Anthropic
License
Apache-2.0

Adapted from the open-source anthropics/knowledge-work-plugins project and tuned to run natively on Zeplik. View source on GitHub.

Frequently asked questions

What is the Ops Runbook Writer skill?
Ops Runbook Writer is a ready-to-run business operations skill on Zeplik. Use when the user needs an operational runbook -- exact step-by-step commands for a recurring procedure, expected results, failure handling, rollback steps and escalation paths. Ask in plain language and Zeplik applies the skill's method for you inside the conversation, on whichever AI model you prefer.
How do I use Ops Runbook Writer on Zeplik?
Sign in to Zeplik and ask in plain language, or type /runbook in any chat to invoke it directly. The skill applies its method and returns a result you can refine in the same conversation.
Which AI model does the Ops Runbook Writer skill use?
Any model you choose. Zeplik works across every model in one chat, so the Ops Runbook Writer skill runs on your preferred model for the task.
Where does the Ops Runbook Writer skill come from?
The Ops Runbook Writer skill is adapted from the open-source anthropics/knowledge-work-plugins project (Apache-2.0) and tuned to run natively on Zeplik. The original source is linked on this page.
How much does the Ops Runbook Writer skill cost?
Using the skill is free to start. You only spend Zeplik credits when the assistant runs, and new accounts begin with free credits.

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Ops Runbook Writer - Business operations skill for Zeplik AI | Zeplik Chat