Help Center

What is Zeplik?

Zeplik is a multi-model AI chat: one interface to 261 AI models from OpenAI, Anthropic, Google, Meta, xAI, DeepSeek, and more. Pick a model from the selector in the prompt box, or leave it on the default and just start typing. You can switch models mid-conversation; the thread carries over.

Beyond chat, Zeplik generates images, video, music, and speech, runs deep research with live web sources, reads the files you upload, and produces real downloadable deliverables: documents, spreadsheets, presentations, PDFs, and working websites.

Credits, plans, and top-ups

Usage is billed in credits (1 credit = $0.10). Every reply shows what it cost; heavier models and longer conversations cost more. New accounts start with free credits so you can try everything before paying.

• Plans: paid plans include a monthly credit allowance plus higher limits. Compare them on the pricing page.
• Top-ups: one-time credit purchases that never expire and stack on top of your plan allowance.
• Balance: your live credit balance is always visible in the app; the billing page shows every charge and grant.

Failed payments and refunds

If a subscription payment fails, we retry automatically and your plan stays usable during a grace period. Update your card from the billing page to resolve it; the plan recovers on its own once the payment goes through.

Refunds follow the refund policy. If something was charged in error, write to [email protected] from your account email with the charge date and we will sort it out.

Uploads and file formats

Attach files with the paperclip in the prompt box, by dragging them in, or by pasting. Zeplik reads the content so you can ask questions about it, summarize it, or turn it into something new.

• Documents: PDF, Word (docx), plain text, Markdown, code files.
• Data: spreadsheets (xlsx, csv) with real table understanding.
• Slides: PowerPoint (pptx).
• Media: images, audio (transcribed), and video.

Long pastes are automatically attached as files so the prompt box stays readable.

Images, video, music, and speech

Just ask, in plain language, and the result renders inline in the conversation: "make me a picture of a red bicycle in the rain", "turn this photo into a 5-second clip", "read this out loud". You can ask in any language — the request does not have to be in English, and it works the same way with a photo attached.

• Images: generate one from a description, or edit an image already in the chat — one Zeplik made, or one you uploaded. You can also upscale an image, remove its background, or convert it to a scalable SVG.
• Video: short clips from a description or from a still image. There are two quality tiers; the cinematic tier asks you to confirm the spend before it runs, so a long clip is never a surprise.
• Music and speech: instrumental tracks, and spoken audio you can download as a file.
• Transcription: upload audio or video and Zeplik transcribes it. This one is free.

Leave the engine on Auto and Zeplik picks a good default, or choose a specific one from the model chip when a job calls for realism, legible in-image text, or a cheap draft. Every engine and its exact per-unit credit cost is listed on the models page.

If a media request cannot be carried out, Zeplik tells you so plainly and asks you to rephrase. It will never describe an image, track, or clip it did not actually produce — if you ever see a reply claiming one was created when nothing appeared, that is a bug worth reporting.

Artifacts: documents, decks, sites

When you ask for a deliverable, Zeplik creates an artifact: a live file in a side panel next to the chat. Artifacts can be edited in place, revised by follow-up messages (each revision keeps a version history), and exported in standard formats: docx, xlsx, pptx, pdf, png, or source code.

Ask for a website and Zeplik builds a working multi-file site with a live preview. Ask for a presentation and you get real designed slides you can page through and export as pptx or pdf.

Building and publishing websites

Beyond the site artifacts above, Zeplik has a full website builder at /build. Describe the site you want and it writes a real multi-file project, runs it in a live preview you can click through, and fixes its own mistakes before handing it over. You keep talking to it to change things: the project is edited by conversation, not regenerated from scratch each time.

• Publish: one click puts the site online at your-project.zeplik.app. Every plan keeps that address for free; a paid builder plan also lets you point your own domain at it.
• Real code: you get an ordinary Next.js and React project, not a locked template. Download it as a zip or push it to your own GitHub repository, and host it anywhere.
• Optional database: connect your own Supabase project for sign-in and stored data. That works on any plan, including free.
• Gallery: published sites their owners chose to share appear on the gallery, and any of them can be remixed into a project of your own.

The builder bills separately from chat. It has its own free monthly allowance and its own paid plans, so building a site does not draw down the chat credits described above, and a builder plan is not a chat plan. Your builder allowance, usage, and plan are all on its own billing page inside the builder.

Incognito chats

The ghost icon in the header starts an incognito chat: full functionality, zero history. Nothing is saved to your account, the conversation never appears in your sidebar, and closing it discards everything. Credits are still spent as usual, since the models still run.

Connectors and skills

Connectors link Zeplik to your other tools (Gmail, Google Drive, Notion, Slack, and more) so a chat can read from and act on them. Connect and manage them from settings; access is per-account OAuth you can revoke at any time.

Skills are built-in specialist workflows: deep research, document analysis, coding, data work and much more — 465 of them in the skills catalogue. Type / in the prompt box to invoke one directly, or just describe what you want and the right skill is applied automatically.

Voice

Tap the microphone to dictate a message, or use hands-free voice mode to talk with the model and hear spoken replies. You can also ask for standalone speech audio ("read this as an mp3") and get a downloadable file.

Install Zeplik as an app

Zeplik is installable as an app on desktop and mobile (PWA):

• iPhone / iPad: open zeplik.ai in Safari, tap Share, then Add to Home Screen.
• Android: open zeplik.ai in Chrome, tap the menu, then Add to Home screen (or "Install app").
• Desktop: in Chrome or Edge, click the install icon in the address bar.

Account and data

• Email and password: change both in settings; password resets go through the sign-in screen's "Forgot password" link.
• Export: any conversation can be exported from its header menu.
• Archive: hide a conversation from the sidebar without deleting it; the Archived group at the bottom of the sidebar restores it.
• Delete account: from settings; this permanently removes your conversations and data per the privacy policy.

Troubleshooting

• Reply stopped mid-stream: Zeplik reconnects and resumes automatically after a dropped connection. If a reply still fails, use Retry on the message; you are never charged twice for the same turn.
• Offline: an offline banner appears when the connection is lost; your draft is kept and sending resumes when you are back online.
• Payment declined: see Failed payments and refunds above.
• Something looks broken: a hard refresh (Ctrl/Cmd+Shift+R) picks up the latest version. Still stuck? Contact support with what you did and what you saw.

Keyboard shortcuts

Press Ctrl/Cmd+/ anywhere in the app for the full shortcuts panel. The ones worth memorizing:

• Ctrl/Cmd+K: search across all your conversations.
• Ctrl/Cmd+F: find inside the open conversation.
• Enter sends; Shift+Enter adds a line.

Privacy

Your conversations are yours: we do not sell your data, and incognito chats are never stored at all. The full details of what is collected, how it is used, and the controls you have are in the privacy policy; the terms of service cover the rest.

Contact support

If this page did not answer it, email [email protected] from your account email. Include what you were doing, what you expected, and what happened instead; screenshots help. Billing questions get priority.

Wondering if something is down? Check the live system status. Curious what changed recently? See the changelog.